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Guest services

Guest services and add-ons for short-term rentals

Offer useful guest add-ons and local services from the manual, with clear ownership, status, and request flows.
In progress
Guests
Hosts
Property managers
Service providers
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Guest request

Available add-ons

Early check-in

$35 per stay

Added

Kayak rental

$85 per day

Requested

Private chef

$75 per hour

Approval

Problem

Useful extras such as early check-in, rentals, tours, grocery delivery, and private chefs are often handled through messages or not offered at all.

How StayPerk helps

StayPerk connects add-ons and local services to the stay context so guests can see what is available, understand who fulfills it, and take the next step through a request or checkout flow where supported.

What this includes today

Model guest add-ons such as early check-in, late checkout, and welcome baskets.

Represent guest-facing provider services such as rentals, chef services, and wellness offers.

Show service context from the guest manual and role pages.

Explain pricing through the canonical pricing page instead of repeating stale fee claims.

Partial or planned

Guest service coverage is not market-wide and depends on property settings, provider participation, and service area.

Some requests may require approval, messaging, or manual coordination before fulfillment.

Who uses it

Who this solution helps

Guests who want convenient services during a stay.

Hosts looking for add-on revenue without adding confusion.

Providers who want service requests tied to real stays.

Workflow

How the workflow fits together

Host add-ons, guest service examples, provider services, checkout language, and request/status concepts are present; market availability depends on launch and provider participation.

1

Host or manager enables an add-on or connected provider service.

2

Guest opens the manual and sees available services for that property.

3

Guest requests or buys the item through the supported flow.

4

Operators track status, receipts, and messages where available.

Modules

Mapped to real StayPerk product areas

Services
Bookings
Public manuals
Inbox
Payments

Related

Related solutions and public context

Digital Guest Manual

Create a property-specific digital guest manual with stay details, short videos, services, and privacy controls.

Service Booking Calendar

Keep service requests, booking timing, scheduling, and status in one workflow instead of splitting calendar and booking pages.

Connections and Service Network

Manage the service relationships between hosts, property managers, providers, properties, and guest-facing offers.

For hosts

For service providers

View pricing

FAQ

Common questions

What is the difference between a guest add-on and a local service?

A guest add-on is usually controlled by the host or property manager. A local service is usually fulfilled by a provider with its own service area, pricing, and availability.

Are guest services available at every property?

No. Services depend on property settings, provider participation, location, timing, and launch readiness.

Services, manuals, and requests around every stay.

StayPerk support: connect@stayperk.com

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