Guest stay experience
Manuals. Services. Payments. Messages.
Stay details
Wi-Fi
Check-in
Video guide
Directions
* This is a demo version of the actual app data. Some details are simplified or removed to make the workflow easier to understand.
Pricing
For Guests
View property manual (QR/link)Book services + add-onsPay and message in one place (Inbox)
What's free
Platform features | Included |
|---|---|
View the property manual (QR/link) | Free |
Browse services available at the property | Free |
View service providers and service details | Free |
Book services (schedule a time when available) | Free |
Purchase add-ons | Free |
Pay by card and view receipts | Free |
Inbox: message providers, hosts, and property managers | Free |
Track your orders and updates | Free |
Cedar Blocks
Quick access to guest guide, short videos, and services.
Short video guide
Swipe through guest tips
Available services
Early check-in
CA$50.00 / hour
Late check-out
CA$50.00 / hour
Kayak rental
CA$85.00 / day
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Next: Services
A guest manual that can also offer services
Guests can open one link to view stay details, short-form scrollable video guides, house information, and available services for their visit.
Share stay details and house information
Add short-form video guides guests can swipe through
Show available guest services and add-ons
Open from a manual link or QR code
Open one stay link for property details and available services
StayPerk helps guests use a host- or property-manager-shared manual link or QR code to view stay information, watch short-form guidance, browse available add-ons or services, pay where supported, and find receipts or messages.
A practical workflow for guests
Open the link or QR code shared for the stay.
View the digital manual for check-in, Wi-Fi, parking, house rules, amenities, and checkout.
Browse add-ons and services that are available for that property.
Review service details, timing, provider information, and price where provided.
Pay or request approval through the supported flow for that item.
Use receipts, order status, and messages to follow what happens next.
StayPerk tools for guests
View property manual details from a phone browser.
Use the stay link without starting from a public marketplace search.
Browse services and add-ons enabled for the property.
Pay by card where checkout is supported.
Find receipts, request status, and messages where available.
Contact support or the relevant party when a request needs help.
Common ways guests use StayPerk
Before arrival
Check-in
Airport transfer
Grocery delivery
Stocked fridge
Baby gear
Welcome basket
During stay
Wi-Fi
Parking
House rules
Kayak rental
Private chef
Massage
Before checkout
Late checkout
Luggage hold
Transportation
Extra cleaning
Receipt lookup
Manual details
Amenities
Directions
Emergency contacts
Local tips
Short videos
Service links
What should be clear before a request or payment happens
Guests access StayPerk through a property-specific manual link or QR code shared by the host or manager.
Available services depend on the property, connected providers, service area, timing, and host or manager settings.
Payment, receipts, cancellations, refunds, and rescheduling depend on the supported flow for the selected item.
Guests should review service details and request status before assuming a service is confirmed.
If something is unavailable, late, canceled, or incorrect, guests should use the available message/support route for that order or stay.
Terms used across the StayPerk service layer
These definitions keep role pages clear without implying every feature is available in every market or property.
Digital guest manual: the property-specific stay guide guests open from a link or QR code.
Guest add-on: an optional extra offered for a stay, such as early check-in or a welcome basket.
Service radius: the area where a provider can support guest or property service requests.
Common questions
Short answers for guests before getting started.
Guests
StayPerk gives guests a stay link or QR code for property details, available add-ons, services, payments, receipts, and messages where supported.
Open the manual link or QR code provided by the host or property manager for your stay.
No. The guest manual and supported service flows can be opened from a browser link or QR code.
No. Services and add-ons depend on the property, host settings, connected providers, location, and availability.
Supported paid add-ons and services use StayPerk checkout flows where enabled. The page for that item shows the available action.
Receipts are available through the supported StayPerk receipt or purchase surfaces for completed transactions.