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Guest stay experience

Manuals. Services. Payments. Messages.

Stay details

Wi-Fi

Check-in

Video guide

Directions

StayPerk
D
Demo Guest

guest@stayperk.com


  • Manual

  • Services

  • Bookings

  • Payments

  • Inbox


Logged in as Guest
Stay manual

Open house details, short videos, local tips, and available services from one link.


Cedar Blocks manual

Shared by your host

Check-in
Ready before arrival
Wi-Fi
Ready before arrival
Video guide
Swipeable stay tips
House rules
Ready before arrival

* This is a demo version of the actual app data. Some details are simplified or removed to make the workflow easier to understand.

Pricing

For Guests

View property manual (QR/link)Book services + add-onsPay and message in one place (Inbox)

What's free

Platform features
Included

View the property manual (QR/link)

Free

Browse services available at the property

Free

View service providers and service details

Free

Book services (schedule a time when available)

Free

Purchase add-ons

Free

Pay by card and view receipts

Free

Inbox: message providers, hosts, and property managers

Free

Track your orders and updates

Free

StayPerk

Cedar Blocks

Quick access to guest guide, short videos, and services.

Cedar Blocks

Tobermory, Ontario, Canada

View manualBook services

Short video guide

Swipe through guest tips

Available services

Early check-in

CA$50.00 / hour

Late check-out

CA$50.00 / hour

Kayak rental

CA$85.00 / day

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StayPerk

Cedar Blocks

Tobermory

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Home

Services

Add-ons

On-property services

Wi-Fi

Check-in

Checkout

Local tips

Directions

Parking

House rules

Emergency

Amenities


Digital manual

A guest manual that can also offer services

Guests can open one link to view stay details, short-form scrollable video guides, house information, and available services for their visit.

Share stay details and house information

Add short-form video guides guests can swipe through

Show available guest services and add-ons

Open from a manual link or QR code

View Sample Manual
For guests

Open one stay link for property details and available services

StayPerk helps guests use a host- or property-manager-shared manual link or QR code to view stay information, watch short-form guidance, browse available add-ons or services, pay where supported, and find receipts or messages.

How it works

A practical workflow for guests

1

Open the link or QR code shared for the stay.

2

View the digital manual for check-in, Wi-Fi, parking, house rules, amenities, and checkout.

3

Browse add-ons and services that are available for that property.

4

Review service details, timing, provider information, and price where provided.

5

Pay or request approval through the supported flow for that item.

6

Use receipts, order status, and messages to follow what happens next.

What you can do

StayPerk tools for guests

View property manual details from a phone browser.

Use the stay link without starting from a public marketplace search.

Browse services and add-ons enabled for the property.

Pay by card where checkout is supported.

Find receipts, request status, and messages where available.

Contact support or the relevant party when a request needs help.

Use cases

Common ways guests use StayPerk

Before arrival

Check-in

Airport transfer

Grocery delivery

Stocked fridge

Baby gear

Welcome basket

During stay

Wi-Fi

Parking

House rules

Kayak rental

Private chef

Massage

Before checkout

Late checkout

Luggage hold

Transportation

Extra cleaning

Receipt lookup

Manual details

Amenities

Directions

Emergency contacts

Local tips

Short videos

Service links

Trust, payments, and control

What should be clear before a request or payment happens

Guests access StayPerk through a property-specific manual link or QR code shared by the host or manager.

Available services depend on the property, connected providers, service area, timing, and host or manager settings.

Payment, receipts, cancellations, refunds, and rescheduling depend on the supported flow for the selected item.

Guests should review service details and request status before assuming a service is confirmed.

If something is unavailable, late, canceled, or incorrect, guests should use the available message/support route for that order or stay.

Definitions

Terms used across the StayPerk service layer

These definitions keep role pages clear without implying every feature is available in every market or property.

Digital guest manual: the property-specific stay guide guests open from a link or QR code.

Guest add-on: an optional extra offered for a stay, such as early check-in or a welcome basket.

Service radius: the area where a provider can support guest or property service requests.

Common questions

Short answers for guests before getting started.

Guests

StayPerk gives guests a stay link or QR code for property details, available add-ons, services, payments, receipts, and messages where supported.

Open the manual link or QR code provided by the host or property manager for your stay.

No. The guest manual and supported service flows can be opened from a browser link or QR code.

No. Services and add-ons depend on the property, host settings, connected providers, location, and availability.

Supported paid add-ons and services use StayPerk checkout flows where enabled. The page for that item shows the available action.

Receipts are available through the supported StayPerk receipt or purchase surfaces for completed transactions.

Services, manuals, and requests around every stay.

StayPerk support: connect@stayperk.com

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