64 guides in 8 topics
Updated September 30, 2026
StayPerk Help Center
Step-by-step guides for creating guest manuals and Welcome Books, selling add-ons, offering services and getting paid.
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Getting Started
Set up your account and learn the basics.
- Save a prepared manual preview
- Create your account
- Switch and manage account roles
- Build and save a guest manual before publishing
- Sign in and reset password
Hosts
Properties, manuals, sharing, add-ons, and payouts.
- Host start here
- Add a property
- Edit property details
- Create and update your guest manual
- Share manual link and QR
Service Providers
Profile, services, inquiries, availability, and payouts.
- Provider start here
- Create your provider profile
- Create a service
- Edit and publish services
- Approve provider requests and mark fulfilled
Property Managers
Portfolio operations across properties, manuals, and coordination.
- Property manager start here
- Manage assigned properties
- Edit property details
- Manage manuals across properties
- Services and vendor coordination
Billing & Fees
Understand fee models, payouts, and payment flow.
- Transaction types and fee rates
- Host and property manager commissions
- Refunds, card disputes and card fees
- What happens when a guest pays
- Service and manual purchase receipts
Privacy & Safety
Protect sensitive details and manage data choices.
Troubleshooting
Fix common issues quickly.
Contact
Send product feedback, reach support, and find legal information.
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