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Property manager operations

Properties. Hosts. Services. Invoices.

Service workflow

Cedar Blocks

Cleaning scheduled

Lakeview Stay

Guest add-on requested

Forest Cabin

Repair assigned
StayPerk
D
Demo Manager

manager@stayperk.com


  • Properties

  • Hosts

  • Operations

  • Services

  • Bookings

  • Connections

  • Inbox


Logged in as Property Manager
Managed properties

Portfolio, manuals, and host ownership in one operating view.


Managed properties
18
Published manuals
16
Active hosts
9
PropertyHostManualGuest services
Cedar Blocks
Maya Chen
Live
6 visible
Harbor View
Drew Patel
Draft
4 visible
Forest Loft
Sofia Brown
Live
8 visible

* This is a demo version of the actual app data. Some details are simplified or removed to make the workflow easier to understand.

Pricing

For Property Managers

All platform features included (free)Earn from guest service orders + your servicesFees: 5% on add-ons + card processing on invoices

What's free

Platform features
Included
Properties & manuals

Add and manage multiple properties

Free

Create and manage property manuals

Free

Generate QR codes for manuals and guest access

Free

Guest services from service providers

Offer services to guests (e.g., hiking, kayak rentals, paddle board rentals)

Free

Manage guest service orders

Free

Add-ons you manage

Offer add-ons (e.g., additional cleaning, turnover, mid-stay cleaning, restocking)

Free

Manage add-on purchases

Free

Property operations (from pros)

Offer property services (e.g., hot tub maintenance, deck winterizing, inspections)

Free

Request property services (e.g., lawn care, window cleaning, property maintenance)

Free

Track and manage service requests

Free

Partners, hosts, and providers

Find and connect with hosts

Free

Find and connect with service providers

Free

Manage partner connections across properties

Free

Book on behalf of hosts

Request partner services for hosts (on their behalf)

Free

Manage requests and statuses

Free

Inbox & communications

Central inbox across properties

Free

Inbox settings and notifications

Free

Message hosts, guests, and service providers

Free

Invoices

Create and send invoices to hosts

Free

Track invoice status (sent, paid, overdue)

Free

How you earn

5% commission

You earn 5% commission when your guests place service orders through StayPerk for services provided by service providers.

Example: A guest purchases a $300 kayak rental during their stay - you earn $15.

Your add-ons

Offer paid add-ons for guests (additional cleaning, turnover, mid-stay cleaning, restocking).

Example: A guest requests an extra cleaning - they purchase your $80 add-on.

Host services

Offer paid services to hosts (turnover & cleaning, winterization, hot tub maintenance, lawn care, seasonal decorations).

Example: A host requests winterization - they purchase your $250 service.

Fees (only when transactions happen)

5% platform fee on add-ons

A 5% platform fee is collected when a host purchases one of your add-ons.

Example: A host purchases a $50 lawn care service - platform fee is $2.50.

Card processing fees on invoices

Card processing fees apply only when invoices are paid by card through StayPerk.

Example: A host pays a $200 invoice by card - card processing fees apply.
StayPerk

Cedar Blocks

Quick access to guest guide, short videos, and services.

Cedar Blocks

Tobermory, Ontario, Canada

View manualBook services

Short video guide

Swipe through guest tips

Available services

Early check-in

CA$50.00 / hour

Late check-out

CA$50.00 / hour

Kayak rental

CA$85.00 / day

Previous

Next: Services

StayPerk

Cedar Blocks

Tobermory

Search manual


Home

Services

Add-ons

On-property services

Wi-Fi

Check-in

Checkout

Local tips

Directions

Parking

House rules

Emergency

Amenities


Digital manual

A guest manual that can also offer services

Guests can open one link to view stay details, short-form scrollable video guides, house information, and available services for their visit.

Share stay details and house information

Add short-form video guides guests can swipe through

Show available guest services and add-ons

Open from a manual link or QR code

View Sample Manual
For property managers

Coordinate guest services and property work across a portfolio

StayPerk helps property managers organize digital manuals, guest add-ons, provider relationships, host support, invoices, messages, and service requests across multiple short-term rental properties.

How it works

A practical workflow for property managers

1

Add or manage properties and the hosts connected to them.

2

Create digital manuals with consistent guest information for each property.

3

Choose which guest add-ons and provider services are visible at each property.

4

Request services on behalf of hosts where the workflow supports it.

5

Manage guest orders, host service requests, messages, invoices, statements, and payouts.

6

Use reporting and status surfaces to keep service work easier to inspect.

What you can do

StayPerk tools for property managers

Manage multiple properties and manuals.

Coordinate hosts, providers, services, and guest requests.

Offer property-manager add-ons and host services.

Request partner services for a host or property.

Track booking, invoice, message, and payout activity.

Keep StayPerk positioned as a service layer, not a PMS replacement.

Use cases

Common ways property managers use StayPerk

Portfolio control

Manuals

Property-level service visibility

Add-ons

Provider connections

Host support

Property operations

Turnover cleaning

Mid-stay cleaning

Restocking

Hot tub service

Inspections

Repairs

Guest experience

Digital manual

Early check-in

Late checkout

Rentals

Tours

Welcome baskets

Business operations

Invoices

Statements

Income tracking

Expense tracking

Messages

Approval queues

Trust, payments, and control

What should be clear before a request or payment happens

Property managers can decide which manuals, add-ons, and services are available for managed properties.

Service availability depends on provider participation, property settings, and the selected service area.

Invoices, card payments, receipts, and payout views should be checked against the pricing page and transaction details.

StayPerk complements existing property operations; it does not replace a full PMS, channel manager, or booking engine.

Operational issues should stay visible through request status, messages, invoices, and approved support routes.

Definitions

Terms used across the StayPerk service layer

These definitions keep role pages clear without implying every feature is available in every market or property.

Digital guest manual: the property-specific stay guide guests open from a link or QR code.

Guest add-on: an optional extra offered for a stay, such as early check-in or a welcome basket.

Service radius: the area where a provider can support guest or property service requests.

Common questions

Short answers for property managers before getting started.

Property Managers

StayPerk helps property managers coordinate manuals, guest services, add-ons, provider relationships, host requests, invoices, and messages across rental properties.

Yes. Property managers can work across multiple properties and keep manuals, services, hosts, invoices, and requests organized.

Yes. Service visibility is controlled by property settings, available provider relationships, and the services enabled for that property.

Yes. StayPerk includes invoice workflows for property-manager and host relationships where that flow is used.

No. StayPerk is a guest service and property service layer. It does not replace a PMS, channel manager, or direct booking engine.

Platform tools are free to use. Transaction fees, commissions, or card processing costs depend on the supported flow; see pricing for current details.

Services, manuals, and requests around every stay.

StayPerk support: connect@stayperk.com

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