Property manager operations
Properties. Hosts. Services. Invoices.
Service workflow
Cedar Blocks
Cleaning scheduledLakeview Stay
Guest add-on requestedForest Cabin
Repair assigned* This is a demo version of the actual app data. Some details are simplified or removed to make the workflow easier to understand.
Pricing
For Property Managers
All platform features included (free)Earn from guest service orders + your servicesFees: 5% on add-ons + card processing on invoices
What's free
Platform features | Included |
|---|---|
Properties & manuals | |
Add and manage multiple properties | Free |
Create and manage property manuals | Free |
Generate QR codes for manuals and guest access | Free |
Guest services from service providers | |
Offer services to guests (e.g., hiking, kayak rentals, paddle board rentals) | Free |
Manage guest service orders | Free |
Add-ons you manage | |
Offer add-ons (e.g., additional cleaning, turnover, mid-stay cleaning, restocking) | Free |
Manage add-on purchases | Free |
Property operations (from pros) | |
Offer property services (e.g., hot tub maintenance, deck winterizing, inspections) | Free |
Request property services (e.g., lawn care, window cleaning, property maintenance) | Free |
Track and manage service requests | Free |
Partners, hosts, and providers | |
Find and connect with hosts | Free |
Find and connect with service providers | Free |
Manage partner connections across properties | Free |
Book on behalf of hosts | |
Request partner services for hosts (on their behalf) | Free |
Manage requests and statuses | Free |
Inbox & communications | |
Central inbox across properties | Free |
Inbox settings and notifications | Free |
Message hosts, guests, and service providers | Free |
Invoices | |
Create and send invoices to hosts | Free |
Track invoice status (sent, paid, overdue) | Free |
How you earn
5% commission
You earn 5% commission when your guests place service orders through StayPerk for services provided by service providers.
Example: A guest purchases a $300 kayak rental during their stay - you earn $15.Your add-ons
Offer paid add-ons for guests (additional cleaning, turnover, mid-stay cleaning, restocking).
Example: A guest requests an extra cleaning - they purchase your $80 add-on.Host services
Offer paid services to hosts (turnover & cleaning, winterization, hot tub maintenance, lawn care, seasonal decorations).
Example: A host requests winterization - they purchase your $250 service.Fees (only when transactions happen)
5% platform fee on add-ons
A 5% platform fee is collected when a host purchases one of your add-ons.
Example: A host purchases a $50 lawn care service - platform fee is $2.50.Card processing fees on invoices
Card processing fees apply only when invoices are paid by card through StayPerk.
Example: A host pays a $200 invoice by card - card processing fees apply.Cedar Blocks
Quick access to guest guide, short videos, and services.
Short video guide
Swipe through guest tips
Available services
Early check-in
CA$50.00 / hour
Late check-out
CA$50.00 / hour
Kayak rental
CA$85.00 / day
Previous
Next: Services
A guest manual that can also offer services
Guests can open one link to view stay details, short-form scrollable video guides, house information, and available services for their visit.
Share stay details and house information
Add short-form video guides guests can swipe through
Show available guest services and add-ons
Open from a manual link or QR code
Coordinate guest services and property work across a portfolio
StayPerk helps property managers organize digital manuals, guest add-ons, provider relationships, host support, invoices, messages, and service requests across multiple short-term rental properties.
A practical workflow for property managers
Add or manage properties and the hosts connected to them.
Create digital manuals with consistent guest information for each property.
Choose which guest add-ons and provider services are visible at each property.
Request services on behalf of hosts where the workflow supports it.
Manage guest orders, host service requests, messages, invoices, statements, and payouts.
Use reporting and status surfaces to keep service work easier to inspect.
StayPerk tools for property managers
Manage multiple properties and manuals.
Coordinate hosts, providers, services, and guest requests.
Offer property-manager add-ons and host services.
Request partner services for a host or property.
Track booking, invoice, message, and payout activity.
Keep StayPerk positioned as a service layer, not a PMS replacement.
Common ways property managers use StayPerk
Portfolio control
Manuals
Property-level service visibility
Add-ons
Provider connections
Host support
Property operations
Turnover cleaning
Mid-stay cleaning
Restocking
Hot tub service
Inspections
Repairs
Guest experience
Digital manual
Early check-in
Late checkout
Rentals
Tours
Welcome baskets
Business operations
Invoices
Statements
Income tracking
Expense tracking
Messages
Approval queues
What should be clear before a request or payment happens
Property managers can decide which manuals, add-ons, and services are available for managed properties.
Service availability depends on provider participation, property settings, and the selected service area.
Invoices, card payments, receipts, and payout views should be checked against the pricing page and transaction details.
StayPerk complements existing property operations; it does not replace a full PMS, channel manager, or booking engine.
Operational issues should stay visible through request status, messages, invoices, and approved support routes.
Terms used across the StayPerk service layer
These definitions keep role pages clear without implying every feature is available in every market or property.
Digital guest manual: the property-specific stay guide guests open from a link or QR code.
Guest add-on: an optional extra offered for a stay, such as early check-in or a welcome basket.
Service radius: the area where a provider can support guest or property service requests.
Common questions
Short answers for property managers before getting started.
Property Managers
StayPerk helps property managers coordinate manuals, guest services, add-ons, provider relationships, host requests, invoices, and messages across rental properties.
Yes. Property managers can work across multiple properties and keep manuals, services, hosts, invoices, and requests organized.
Yes. Service visibility is controlled by property settings, available provider relationships, and the services enabled for that property.
Yes. StayPerk includes invoice workflows for property-manager and host relationships where that flow is used.
No. StayPerk is a guest service and property service layer. It does not replace a PMS, channel manager, or direct booking engine.
Platform tools are free to use. Transaction fees, commissions, or card processing costs depend on the supported flow; see pricing for current details.