Create your account

New StayPerk accounts begin as Host, Service provider, or Property manager. Guest accounts are reserved for verified purchasers and are created from the secure link on a paid receipt.

Use this when you are new to StayPerk.

1. 1Open stayperk.com/signup and choose Host, Service provider, or Property manager. Use Sign in in the website header when you already have an account.
2. 2All business-role choices continue on app.stayperk.com. A signup request without a selected role returns to the role picker instead of creating a Guest profile.
3. 3Choose Sign up with Google for the shortest path, or continue with email and create a password. The Google button opens the standard secure account chooser.
4. 4StayPerk saves the selected role for both email and Google signup and records the signup source on the account.
5. 5Open the StayPerk message titled Verify your email and choose Verify email. New signup and Resend messages open the branded app.stayperk.com verification page. StayPerk completes the secure link, then opens your selected workspace when that account is signed in. The separate welcome message is eligible only after verification succeeds.
6. 6If you completed a manual checkout or purchased a service without an account, open the paid receipt and choose Create an account to manage this purchase. Use the same verified receipt email; StayPerk then links that receipt and enables Guest access.
7. 7A receipt already linked to another account cannot be transferred through this signup link. Sign in with the owning account or contact support. If Guest setup fails after your receipt is linked, retry from the same account; an existing owner can still retry after changing to another verified email.
8. 8If the purchase cannot be linked, follow the explanation on the page. Sign in with the receipt email returns you to the same valid receipt link after login. For an invalid or ineligible link, reopen the original paid receipt.

• An account contains only the roles it has earned or selected. Business signup does not add Guest.
• Guest can coexist with a business role only after StayPerk verifies a paid purchase for that account email.
• The selected workspace opens without requiring a profile form. StayPerk assigns a unique username from the account name, or the email name when no display name is available; it can be changed later.
• Name, phone, company, bio, photo, and profile location are optional. Hosts use their first property as the default nearby-search location. Providers and property managers can add a service area later when they want location-based discovery.
• Email-and-password signup requests a verification message first. A sent confirmation means the mail provider accepted the request, not that the message has reached your inbox. After verification, the separate welcome email uses Open your workspace; refreshing the account does not intentionally send another welcome.
• Google signup uses the same welcome email once the verified account has a workspace. Completing a manual claim also retries eligible welcome delivery without duplicating a message already sent.
• Google sign-in always requires you to choose or confirm an account before StayPerk signs you in.
• If you open the verification link in another browser, finish verification there and sign in to the same account. If a different account is signed in, StayPerk does not grant that account access to the verified address.

• If sending failed, your account still exists. Follow the verification page guidance and choose Resend when ready; you do not need to create another account. If requests are temporarily limited, wait before trying again.
• The email form checks the address format, password length, and confirmation before creating an account. Correct the specific field message shown above the form; a format problem should not be reported as a network error.
• If the verification email is missing, check spam in the signup mailbox and use Resend on the verification page. Do not use a welcome email as the verification link, and do not share the secure verification URL or include it in a screenshot.
• If the link has expired or was already used, return to the original signed-in tab and choose Refresh to check verification. Use Resend only if the address is still unverified. Older Firebase-hosted links remain supported.
• If role selection is incomplete, StayPerk blocks the workspace and opens role setup instead of guessing a role.
• If an account profile cannot refresh, the workspace pauses interaction and shows Retry profile. Use it to reconnect on the same page, or choose Sign out in that message. A refreshing message appears while account checks are pending. A confirmed missing profile or removed role still requires the appropriate account setup or access; signing out or switching accounts clears the previous workspace.
• If Google sign-in is unavailable or dismissed, continue with email. The other sign-in choices remain available.