Cleaner checklist with photo proof: time-stamped turnover photos, free

Quick answer

Why turnover photos matter

When a guest leaves damage, or says the place was dirty on arrival, the answer usually comes down to evidence. Airbnb decides damage requests by reviewing the evidence the host provides. Photos taken at check-out and again after the clean, with a time you can trust, show what state the place was in and when.

A time on a phone photo is easy to doubt, because a phone's clock can be changed and photos can be edited. StayPerk records the time each photo reached its server, not the phone's time, and keeps a fingerprint (SHA-256) of the file. A copy that has been edited no longer matches StayPerk's record.

How it works

1. 1
   On Turnovers or the Calendar in StayPerk, tap Send to cleaner. Your phone's share sheet opens with a ready message and the property's cleaner link, or you can copy it, text it, send it on WhatsApp or by email, or show a QR code. The link lists every coming turnover, with same-day changeovers flagged.
2. 2
   Cleaning yourself? Tap Take photos now on Turnovers. Today's checklist opens on your phone, or a desktop shows a QR code to scan, so you can walk round before guests arrive and take the same time-stamped photos.
3. 3
   Set your checklist once. It starts from the rooms in your guest manual. No task needs a photo unless you choose it.
4. 4
   The cleaner opens the turnover on their phone and taps Open camera. The camera opens inside the page, and they tap the shutter as often as they like while they walk through; choosing a room is optional. Photos upload in the background. They can add their location as extra proof. A blurry or wrong photo can be deleted and retaken until the clean is marked done; the report notes that a photo was deleted.
5. 5
   Report a problem: a stain, a breakage or a missing item goes to you by email straight away, with a note and photos.
6. 6
   When every task is ticked and each required photo is in, the cleaner marks the clean done. You get an email with the report, and from then on that record stays as it is.
7. 7
   A second clean the same day, or your own check before guests arrive, starts a new checklist for that day with its own photos and report. The finished one is kept unchanged.
8. 8
   Print the report or save it as a PDF when you need to show a guest, Airbnb or an insurer.

What each photo records

• A banner across the bottom: the property, the date and time in the property's time zone, Verified by StayPerk and a photo code.
• The same details written into the photo file itself.
• Fingerprints of the original upload and of the copy StayPerk keeps.
• How far from the property the photo was taken, if the cleaner shares their location.
• The phone's own time, so a clock that is wrong shows up in the report.

Compared with paid cleaning apps

Cleaning apps such as Turno offer photo checklists inside their app; Turno is free for one property, then charges a monthly fee per property from the second when you bring your own cleaner. StayPerk's checklist is free, runs in the phone's browser with no app or account for the cleaner, and works with the cleaner you already have.