Guests cannot open private manual details
Fix access-code unlock issues.
For hosts, property managers and guests · Updated September 30, 2026
What this is
This guide helps when private manual content stays locked.
When to use it
Use this when guests report access issues.
Steps
- Confirm the access code is current.
- Confirm private details were saved and published.
- Ask guests to try again with the latest code.
What to expect
- Correct code plus published content should unlock details.