Help topics
Billing & Fees
Understand fee models, payouts, and payment flow.
7 articles · Updated September 30, 2026
See it in StayPerk
- Transaction types and fee rates
What StayPerk keeps from each kind of payment, and who pays the card fees.
- Host and property manager commissions
Earn a share when guests book local service providers from your guest manual.
- Refunds, card disputes and card fees
Who pays the card fee when money goes back to a guest.
- What happens when a guest pays
Simple money-flow explanation from payment to payout.
- Service and manual purchase receipts
Find and share a completed payment receipt with reference details.
- Guest purchase history and refunds
Use My Purchases to track service payments and request refunds.
- Refund basics
Understand how refunds affect totals.