Send a bug report or feature request

Send feedback is a quick way to report something that is not working or suggest an improvement. It includes a link to the current page so the StayPerk team has useful context.

Use this while working in StayPerk when you find a bug or have an idea for a new feature.

1. 1Choose Send feedback in the bottom-right corner.
2. 2Choose Bug or Feature request.
3. 3Confirm or edit your email address so the StayPerk team can reply to you.
4. 4Describe what went wrong or what you would like StayPerk to build.
5. 5Choose Send feedback and wait for the success message before closing the window.

• Your signed-in email may be filled in automatically, and you can change it before sending.
• The current page link is included automatically. Screenshots, attachments, and device details are not included.
• The StayPerk team replies directly to the email address you provide. This does not create a ticket or tracking number.
• Send feedback is hidden while you sign in, create or recover an account, verify your email, or choose a role. Finish that step before using it. It is also hidden on guest manuals and the sample manual, so guests see only your manual.

• If the message cannot be sent, your text stays in the window so you can try again.
• If you are asked to wait 10 minutes, too many messages were sent from the same connection. Wait and try again, or email connect@stayperk.com.