Service and manual purchase receipts

A completed service or manual payment generates a receipt email with a protected receipt page.

Use this when you need proof of payment or a receipt reference code.

1. 1Open the receipt link from the payment email.
2. 2If the receipt is still being prepared, check again shortly; payment return also retries receipt and order creation.
3. 3Review service date, quantity, and total paid.
4. 4Save the reference code for support or reconciliation follow-up.

• The emailed receipt link contains a separate signed access code. A checkout reference by itself is not enough to view a manual receipt.
• Receipt details show the payment status and masked contact details. Raw payment processor identifiers are not displayed.
• An older manual receipt link without its secure access code asks the purchaser to sign in with the same verified email, then replaces the link with a protected one.
• Completed Instant add-on payments also appear in the host or property-manager booking/order list.
• If a mixed checkout contains a line that could not be reserved, the receipt can show that the affected line was automatically refunded.