Handle inquiries and messages
Respond quickly to guest requests in Inbox.
For service providers · Updated September 30, 2026
What this is
Inbox keeps all guest conversations in one place.
When to use it
Use this daily to keep response time healthy.
Steps
- Open Inbox and select a thread.
- Review the request details.
- Send a clear reply and next steps.
What to expect
- New activity appears in inbox and notifications.